General Terms & Conditions:

We will make every effort to ensure you and your guests are treated with the utmost of care. It is the responsibility of the client/host to inform us of any dietary restrictions, or food allergies in advance of the event if we are providing food service.

We give great attention to all the details to make sure that your event will be memorable. We grasp how important your event is and understand the stress that comes along with planning one. We are here to make every party exciting and memorable!

Booking

A $200 deposit is required once the booking form is submitted.  $100 will be a security deposit which will be refunded if there are no damages to the facility. The remaining $100 will be applied to the cost of your event.  The remaining balance is to be paid 24 hours prior to the event.  Client/host may set up 15 minutes prior to scheduled event time unless other times have been approved.  Additional fees will be required for extra setup time.

Rescheduling / Cancellation

If the client/host chooses to reschedule, it must be done at least 72 hours prior to the event date. If the event is rescheduled within two (2) weekends of the original event date, the $200 deposit will be applied towards the new date.

If client cancels at least 72 hours prior to the event date and chooses not to reschedule, $150 of the original $200 deposit will be refunded within five (5) business days and $50 will be retained as a cancellation fee. If event is canceled less than 72 hours before event and client chooses not to reschedule, the client forfeits $100 of the deposit amount and the $100 security deposit will be returned within five (5) business days.

If the event is canceled due to weather or unforeseen circumstances agreed to by Castle Rock, the event can be rescheduled, and rescheduling rules will be applied.  The full deposit of $200 will be refunded if Castle Rock is unable to reschedule the client’s event within 2 weeks of the original event date.