General Terms & Conditions:

We will make every effort to ensure your child and guests are treated with the utmost of care. Our face paint is non toxic and kid friendly paint. Makeup and Tattoos are also kid friendly, Castle Rock Party Center LLC, is not responsible or liable for any accidents or damages or allergic reactions due to face paint, makeup, or polish. It is the responsibility of the parents/guest to inform us of any dietary restrictions, or food allergies in advance of the event.

We specialize in delightful and entertaining parties and events for children. Our entertainers will arrive in couture, custom, professionally-made costumes of the finest quality. These professionally-trained actors and singers bring the wonder of a beloved character to life with performance storytelling, authentic props, face painting, songs and engaging activities.

We notice all of the details to make sure that your event will be memorable.. We grasp how important your child’s event is and understand the stress that comes along with planning one. We are here to make every party exciting and memorable!

Castle Rock will provide costumes, nail polish, makeup,(face paint or tattoo for boys)paper products for children only, balloons and décor, fashion show, karaoke, lemonade for kids. Client will provide invitations, food, dessert, candles, goodie bags for guest, any paper products for adults, serving ware for the event.

A Deposit of $100.00 is required once the booking form is complete, which $50 is non-refundable. The remaining balance is to be paid prior to the event or on same business day before party time. Client/Host may set up within 10 minutes of prepared foods unless other times have been approved. The Party is 1 hour 30 min (90 min) unless approved by Castle Rock.

In the event that client chooses to reschedule, client must do so within 72 hours of the party/event date. If the event/party is rescheduled the deposit will be applied towards the new date; as long as the date is within 2 weekends of your original party/event date. If client cancels the party/event within 72 hours and chooses not to reschedule, the $50 of the original $100 deposit is refunded with 5 business days. If party/event is canceled less than 72 hours before event and client chooses not to reschedule , client forfeits the entire $100 deposit amount. If the party is canceled due to weather or unforeseen circumstances agreed by Castle Rock, the event can be rescheduled, and rescheduling rules will be applied. If Castle Rock is unable to reschedule client’s party/event within 2 weeks the full deposit of $100 will be refunded.

DISCLAIMER!

Castle Rock utilizes actors and actresses to represent fictional characters. All of our cast members are professional actors and vocalists. They go through a rigorous interview process and character training to ensure that you get the very best entertainer for your event – every single time.